Where Patient Voices Become Actionable Insights
PatientlyIQ is a patient insights platform built to support the needs of clinical operations and commercialization teams by analyzing authentic patient conversations across video, audio, images, and text, and turning them into actionable, practical insights and recommendations.
Animation: patient and caregiver comments flow into PatientlyIQ and come out as short claims, each tagged with a category and a sentiment, with alerts and recommended actions for the team.
How it works
Patient insight, built for life sciences. PatientlyIQ listens to patients in their own words, protects who they are, and turns what they say into evidence your team can use.
Scan. We map where people talk about the condition, from social media and patient videos to published research, competitor activity, and your own data.
Emotion analysis
Mostly Negative
Contempt
Quote
At the moment we're having problems getting our child to daycare and it's breaking my heart, because I feel like, well, she should be treated like a normal child.
With her being as delicate as she is, it was, oh it's just a complete sort of nightmare really, because you were just worrying all the time and you still have to function with every day, you know, with all the other children and you know with everything else.
Emotion drivers
Anger
- Childcare
- Social Stigma
Fear
- Physical Pain
- Anxiety
Sadness
- Social Isolation
- Emotional Toll
Caregivers Want Their Child Treated Like Other Kids
Needs Investigation Emotional Wellbeing Caregivers
- For caregivers, daycare is about fair treatment, not just safety.
- They fear for a fragile child. They are sad that childhood does not feel normal.
“It's breaking my heart, because I feel like, well, she should be treated like a normal child.” · Caregiver
- Add daycare and school guidance for caregivers.Patient Engagement
- Track childcare and stigma mentions by journey stage.Insights
Who we help
Built for the teams that bring treatments to patients
Key features
See it at work. Each feature turns what patients say into a next step.
Social Listening. Every theme patients raise, sized by how often they raise it. Open one to see sentiment, keywords, and quotes.
“You’ve been our secret weapon.”
Case studies
Patient insight has helped our clients win bids and finish recruitment
-
Trial Recruitment
A Phase 3 rare disease study got 3.5 times more pre-screen starts at less than half the cost
Read the Case Study3.5x
More digital pre-screen starts
-
Winning New Business
A mid-size CRO doubled its bid defense win rate with patient insight
Read the Case Study2x
Bid defense win rate, from 30% to 62%
-
Commercial Launch
HealthBeacon got a launch plan for its Smart Sharps Bin, built from patient data, in four weeks
Read the Case Study4 weeks
From research to plan handoff
-
Patient-Focused Branding
A new patient advocacy group launched with a brand and website built for its community
Read the Case Study9
Industry sponsors since its 2021 launch
See PatientlyIQ on your indication
We will walk you through what patients and caregivers are saying in your therapeutic area.